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SAP Authorisations Support

IT
KwaZulu Natal

Our client, one of South Africa’s favourites, is looking for a SAP Authoriations Support to join their dynamic team.  The purpose of this role is to provide first line SAP authorisations support across the group.
 
REQUIREMENTS
• A tertiary qualification within the finance or IT space
• SAP – at least 3 years SAP ABAP authorisations experience is essential
• Understanding of SAP objects and values in roles is critical
• Knowledge of the different authorisation strategies is essential
• SAP courses on authorisations is essential
• Understanding the SAP 3 tier landscape is essential
• SAP knowledge and experience in other SAP applications/modules preferable e.g., BI/BW, Fiori, Solman
• SAP GRC experience advantageous
• Computer literacy MS Office
• General business process knowledge advantageous and knowledge of finance is preferable
The ideal applicant will satisfy the following skills requirements:
• A high degree of confidentiality, emotional maturity, ethical values and integrity
• Must have a high stress tolerance and the ability to work efficiently under pressure
• Strong verbal and written communication with the ability to communicate with all levels of authority
• Sound technical skills and the ability to troubleshoot/ problem solve
• Precise planning and excellent organisational/administration skills
• Exceptional accuracy and strong attention to detail
• Quality orientated and self-driven to achieve results
• Enthusiastic and willing to learn
 
KEY PERFORMANCE AREAS
• Resolution of SAP authorisation support calls within agreed SLAs
• Administration of authorisation calls on CRM
• Actioning SAP Share Point Access requests and calls logged on CRM i.e. creating new users, assigning access, unlocking users, etc.
• Responsibility for role testing in the QA system i.e. drafting test scripts for UAT, creating new tester profiles, assigning access
• Trouble shooting SAP authorisation errors
• Running SAP access and GRC reports as required
• Raising requests for changes on SAP Solution Manager
• Any other ad hoc duties as required by management